REFUND / 14 DAYS
14-day refund policy
Before choosing a plan, read the Terms of Service to check refund eligibility. To request a refund, sign in to the user panel and open a support ticket. Clearly state that you are requesting a refund and include the relevant order details. There is no need to write a lengthy troubleshooting report; if you also need connection help, describe that separately.
Before submitting, make sure the account and order details match, and keep your original payment record. Further handling will be based on the verification in your support ticket. This page makes no additional promises about processing times, payment channel delays, or other conditions not listed here. Discuss order-specific details in the user panel; do not post full payment records, passwords, or subscription information publicly.
If you are only having connection configuration issues, start with the troubleshooting guide. Troubleshooting and requesting a refund are separate matters. Refund eligibility is governed by the Terms of Service; the plan prices and refund period on this page are consistent with those terms.